Frequently Asked Questions

Ravien is an AI automation platform that helps businesses eliminate repetitive tasks and improve customer service. Our clients typically save 15-25 hours per week on manual work while improving response times by 80%. We build custom automations and chatbots that integrate seamlessly with your existing tools like Slack, CRM systems, and databases.

Most businesses see a 300-500% ROI within the first 6 months. For example, automating customer support inquiries can handle 70% of common questions instantly, freeing your team for complex issues. Invoice processing automation reduces errors by 95% and cuts processing time from hours to minutes. We'll analyze your specific workflows to project your potential savings.

Unlike basic rule-based chatbots that frustrate customers, our AI-powered assistants understand context and provide meaningful responses. They can access your knowledge base, check order status, schedule appointments, and escalate complex issues to humans seamlessly. Our chatbots maintain 85%+ customer satisfaction rates and resolve 60-80% of inquiries without human intervention.

Absolutely! We handle all the technical complexity. You don't need coding skills or technical expertise. We work with your team to understand your processes, build the automation, and provide simple interfaces for management. Many of our most successful clients are non-technical teams who now save hours daily on manual tasks.

You'll see immediate impact. We deliver working prototypes within 3-5 days, and full implementations typically take 2-4 weeks. Unlike enterprise software that takes months to deploy, our solutions start saving you time from day one. We prioritize quick wins first, then expand to more complex automations.

We provide ongoing support and monitoring. Our automations include error handling, automatic retries, and real-time alerts. If issues arise, we typically resolve them within hours. Need changes? We offer flexible maintenance plans and can adapt your automations as your business evolves. You're never locked into rigid systems.

Security is our foundation. We use enterprise-grade encryption, comply with GDPR and SOC 2 standards, and never store sensitive data unnecessarily. Your automations run in secure environments with audit trails. We work with banks, healthcare companies, and other highly regulated industries that trust us with their most sensitive processes.

If your team spends time on repetitive tasks, manual data entry, or answering the same questions repeatedly, automation can help. During our free consultation, we'll identify 3-5 specific processes that could save you 10+ hours per week. Even small businesses typically find multiple automation opportunities that pay for themselves quickly.

Everything: consultation, custom development, integration, testing, deployment, training, and ongoing support. We don't just build and disappear. You get dedicated support, regular check-ins, performance monitoring, and free minor updates. Think of us as your automation team, not just a vendor.

Yes, we integrate with 500+ popular business tools including Salesforce, HubSpot, Shopify, QuickBooks, Slack, Microsoft 365, Google Workspace, and custom databases. If you use it for business, we can probably automate it. We also build custom integrations for proprietary systems when needed.